How booking works

From picking a session to cancelling, step by step.

1. Find a session

Pick a date in the search or on an instructor's profile. For each session you see the price, the venue, the group size and the level it is for. For a private session you pick in the instructor's calendar: choose the session type and a free time.

2. Book, no account needed

A name and an email are enough to book. If you create an account, you see all your bookings in one place and can switch on reminders.

3. Pay the way the instructor has set up

The payment method is set by the instructor, and you see it before you confirm the booking. You can pay in cash or by bank transfer, from your credit with the instructor, or by card online if the instructor offers it. Some instructors want payment when you book, others later.

4. What you get by email

After booking you get a confirmation with the session name, the time and a link to the session. The session page shows the venue with a link to maps. If the instructor changes or cancels the date, we let you know by email.

You switch on a reminder before the session in your account settings and choose how long in advance it comes. Without an account there is no reminder.

5. If you cannot come

You can cancel for free up to 24 hours before the session starts. A card payment goes back to your card and credit back to your credit. A refund of cash or a bank transfer is settled with the instructor. You can cancel later too and the place is freed, but the money is not refunded.

With an account you cancel in your bookings, without one through the link in the confirmation email. The link works until the session starts.

If the instructor cancels the session, you get the full amount you paid back. Details are in the terms and conditions.